Refund Policy

Effective Date: [Insert Date]

Thank you for shopping at BeautyAura. This Refund Policy outlines our policies and procedures regarding returns and refunds for purchases made on our website.

1. Eligibility

  • Products: You may request a refund for any unused and unopened products purchased directly from BeautyAura within [insert number] days from the date of purchase.
  • Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund.

2. Return Process

  • Authorization: To initiate a return, please contact our customer service team at [Insert Contact Information] to obtain a Return Merchandise Authorization (RMA) number.
  • Packaging: Please ensure that the product is returned in its original packaging and include all accessories, manuals, and documentation that came with the product.

3. Refund Procedure

  • Processing Time: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Refund Method: Approved refunds will be processed back to the original method of payment used for the purchase.
  • Shipping Costs: Shipping and handling charges are non-refundable, unless the return is due to a mistake on our part.

4. Exclusions

  • Opened or Used Products: We do not accept returns or issue refunds for products that have been opened or used, unless they are damaged or defective.
  • Gift Cards: Gift cards are non-refundable and cannot be returned or exchanged for cash.

5. Contact Us

  • If you have any questions or concerns about our Refund Policy, please contact us at [Insert Contact Information].